Post Office broadband

By d&s | 01 Jan 2009 14:05

tedh you must be a p.o worker or a very lucky man good luck to you and a happy new year

By beebop | 30 Dec 2008 23:14

OH MY GOD!!!!! Im sooo frustrated. Ordered this in November for my parents,still no broadband!! 6 phone calls each lasting 25-45 mins and still nothing. What a dreadful way to treat thier customers. They keep telling me that its the computers fault even though it works perfectly on Orange broadband. I asked if i could cancel as my parents are paying £24 a month for nothing , they said it will cost £300 to pull out of the contract early!!!!!!! Dont know what to do next,we are all ripping our hair out.

By tinnedkippers | 30 Dec 2008 00:17

Not had bill for broadband yet!Only been with them for 1 year and can see no reason to move on as been excellent service so far and never been offline.Can't find any reason to knock it at all.

By dave | 30 Dec 2008 00:05

absolutely AWFUL in every respect. router arrived about 3 weeks late, first month bill came in at £263 which can apparently be attributed to a £93 "connection charge" an £88 "engineers fee" and some broadband charges including for the time period where i was still yet to receive their router...

By tedh | 27 Dec 2008 09:22

Been on Broadband standard and phone line 1 year today ,totaly satisfied no problem as yet

By su | 17 Dec 2008 13:21

post office...............ARE RUBBISH...............steer clear if you wan`t to stay sane.(not go insane). you have been warned.......

By deb | 15 Dec 2008 23:26

broadband/homephone what a shambolic company post office are............... i have continually telephoned them to try and sort out my problems, but i think i should speak out now and warn everybody. whenever i speak to anyone at customer care they say that they are going to deal with my complaint and they guarantee me that someone will call and everything is going to get sorted. but hey ho surprise surprise nobody calls back and after 11 months i am still in the same boat. but i am actually further on in the respect of threatening letters and calls from a debt collection agency. i am disgusted in the post office so called "non- service" i have tried and tried to rectify my problems without any success whatsoever.it seems that they listen but just do not act on anything that you have told them. after numerous mistakes ie. bank details, broadband connection, no e-mail, anti-virus, numerous phone calls at considerable cost to customer and still no light at the end of the tunnel.as i am disabled and not a well person, i do not need this extra stress/ grief in my life. how long does it take to sort out the mess you the post office have got your customers in? isn't it about time somebody got their act together because if i need to i will go to court to sort out this shambolic service.

By bananaman | 15 Dec 2008 13:26

post office broadbad are ok but if i had known that there was going to be a £93 engineers fee to set up the phone line i wouldn't hve bothered.